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Life Storage Centers

888-968-0001

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The corporate offices of Life Storage Centers, a chain of self-storage facilities in Chicago and suburban Chicago, are based in Barrington on Lake Zurich Road. The company focuses on climate-controlled storage unit rentals for personal, household and office use. Its business storage division offers record storage, data destruction and office space. Life Storage also arranges outdoor storage for boats, RVs, trucks, trailers and mailbox rental.

  • Hours: Corporate office hours: Mon - Fri, 9am - 6pm; Sat, 9am - 5pm; Sun, 1pm - 5pm
  • Handicap Accessible: Wheelchair accessible
  • Payments accepted: American Express, Cash, Debit Card, Discover, MasterCard, Personal Check, Visa
  • Parking: Free lot
  • Moving and storage services: Truck rental
  • Insurance: No
  • Licensed: Yes
  • Packing material sold: Yes
  • What's your customer service philosophy?: Customer satisfaction, every time.

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Reviews (1)

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This company has no business ethics, etiquette, concepts of truthful facts, or regard for its customers.

This place is SATURATED by mice. They permeated my unit, resulting in $1000s in loss along with grief, inane amounts of time, insane exchanges with employees and having a LIVE litter IN THE BOX CONTAINING DISHES. What is left smells like a zoo.

I am stressed and exhausted and my 13 year old daughter is devastated. I could not have imagined this in my worst nightmare. It is my personal Katrina. And guess what? NO ONE CARES.

I have lost over half of my things due to rodent destruction and the current regional manager MICHELLE WIGHT (there have been a few) claims she can do no more after buying me some containers and bags and paying for movers FROM one of their units TO another. I am going to have to sue to recover myself and my daughters losses now, a long and expensive process. And they have had the nerve to ask ME to leave, but I would anyway.

They have claimed at various times they are not responsible for rodent control in their own building and business. Um, not according to city ordinances and case law.